CMU Jobs

Job ad: AEG Presents – Ticketing Manager (London)

By | Published on Wednesday 18 January 2023

Role: Ticketing Manager
Salary: 35,000 a year plus benefits.
Contract Type: Permanent
Hours of Work: 37.5 hours, Monday to Friday with flexible start and end times.
Location: AEG Presents Head Office – 240 Blackfriars Road, London SE1 8NW.
Closing Date: Sunday 29th January 2023

Full Description
We are looking for a Ticketing Manager to manage events from club level to stadium shows, from establishing scaling manifests, ticket agent allocations and holds to providing invoicing information, sales reports and ticket reallocations through to settlement.

You’ll prepare events for on-sale through co-ordination regarding price scaling; collation and distribution of event information; Fanclub and agent’s pre-sales, and notification to all box offices; manage of all agent allocations, focusing inventory to agents to maximise sales and revenue and represent Ticketing within the business, advising other departments and promoters on best practice and ensure we are working in the most efficient way.

You’ll be the sole point of contact for AEG Ticketing at greenfield, stadium and arena level shows, where required; work with the AEG production team to maximise the saleable manifest and working with AEG Finance on a variety of reports and requirements, to ensure they have the information needed for any invoicing or other departmental work.

You’ll also manage a Ticketing Assistant and be responsible for and focused on their day-to-day line management and development within the role.

With relevant experience in a ticketing role from a live entertainment background; you’ll have strong computer skills, especially Microsoft Excel and be able to generate reports and have a good attention to detail.

A clear and concise communicator, you’ll be able to build relationships with both colleagues within AEG and those outside of the organisation.

You’ll be highly organised and able to manage multiple events at a time.

We’re looking for a positive, flexible team player person who loves working in a high achieving environment.

You’ll want to raise the bar in this role, be solutions focussed and look for ways to maximise efficiency. We encourage new ideas and innovation. We’ll give you a thorough induction where you’ll get to meet other new employees and learn about our culture and values and what it’s like to work at AEG. We will give you all the training in our systems, policies and procedures so that you’ll be set up for success.

Where: You’ll be based at our head office in Blackfriars, a short walk from Southwark tube station. We offer flexible start and end times and welcome flexible working conversations.

So why apply?
AEG is an inclusive organisation where we value everybody’s contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

You can find out about our Vision and Values here and our Employee Network Groups here.

Our commitment to inclusion:
We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.