CMU Jobs

Job ad: O2 Forum Kentish Town – Venue Assistant/Duty Manager (London)

By | Published on Thursday 21 March 2019

To assist in all aspects of the operation of the building in relation to events staged at O2 Forum Kentish Town.

Academy Music Group is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.


• To assist all departments of the venue as necessary and agreed with the General Manager in general administration.
• To assist in all aspects of the operation of the building in relation to events staged at the venue.
• To act as a central point for all relevant parties, furthermore to disseminate such information to relevant parties both internal and external.
• To act as Duty Manager for the venue as agreed in advance with the General Manager and in the absence of the General Manager or Assistant General Manager to assume such duties as is necessary to ensure the smooth running of the venue operation.
• To act as administrative support to the General Manager / Assistant General Manager, assisting in the specific daily, weekly and monthly duties as agreed with him / her.
• To take an active role in co-ordinating and implementing social media content for the venue as necessary and as agreed with the General Manager and the London Marketing Team.
• To act as liaison when requested with any visiting organisations, e.g. rehearsals, film, radio, promoters, furthermore to ensure that any invoices relating to such activity are raised and paid.
• To ensure that the appropriate information in relation to any ‘event’ is provided to all internal / external staff as required ensuring effective operations.
• To liaise with the Technical Manager and ensure all venue information is available on request and is accurate.
• Liaison with all venue staff, including house management, security, maintenance, cleaners to ensure that the building / business is effective and efficient.
• On the instruction of the ‘DPS’ to act as ‘licensee’ to the building and on such occasions to ensure that the venue runs in accordance with its operating plan.
• To undertake any other duties that from time to time may be deemed reasonable.

Requirements – Skills / Knowledge / Experience

• Line management of staff and contractors.
• Administration and familiar with Excel & Office.
• Finance and cash handling.
• Good communicator.
• Ability to work to deadlines.
• Attention to detail
• Ability to manage situations with tact and diplomacy
• Can identify problems and develop solutions.
• Enthusiastic about live music and clubs
• Shows confidence in dealing with wide ranging types of situations
• Able to work flexible and unsocial hours including evenings, nights, weekends, bank holidays, Christmas Eve and New Year’s Eve.

• Live music and club venue management.
• Knowledge of the local music and club market.
• Experience of working with event promoters both local and national.

Closing date: 2 Apr 2019

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