Jan 31, 2006 • 1 min read

Consumer groups express iTunes concerns

The UK National Consumer Council and the Consumer Council Of Norway have raised concerns about iTunes' DRM and terms, with Norway saying some practices breach its laws.

Still, if no competing download platform can take on iTunes, perhaps those always determined consumer rights types can. Taking time off from slagging off the major labels for their copy-protection, DRM and anti-P2P activities, consumer rights groups are getting more vocal about their objections to Apple's download service.

The UK's National Consumer Council have expressed a number of concerns about iTunes, in particular the fact the Apple DRM can alter restrictions on tracks after they have been bought, the fact that iTunes tracks can only be played on the iPod, and other t&cs that iTunes customers are forced to sign up to.

Now the Consumer Council Of Norway have said a number of iTunes' practices violate the country's Marketing Control Act, in particular that changing restrictions thing, while they reckon restricting which player iTunes tracks can play on contravenes Norway's Copyright Act.

It is unclear if the Council intend to pursue any legal action relating to those claims - or whether they hope to simply cause enough media outrage to force Apple to change its DRM policies. Then again, Apple's PR men are even better than their lawyers, so such a strategy might not be successful. As yet, I suspect Apple aren't too bothered.

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