Role: Deputy Front of House Manager
Company: Watford Colosseum
Salary: £35,000-38,000 a year plus benefits
Appointment Type: Permanent
Closing Date: 1 December 2025
Working Pattern: 37.5 hours a week, Monday to Sunday
Are you looking to experience the amazing and help create memorable moments?
Want to work for a company named in The Sunday Times Best Places to Work?
Ready to create memorable experiences at AEG Presents newest live entertainment venue?
AEG Presents – the team behind world-class tours, festivals, and venues across Europe – has recently reopened Watford Colosseum, a historic venue known for hosting great live music, comedy, and cultural events. We're looking for a Deputy Front of House Manager to help lead our bars, cloakroom, and merchandise teams, ensuring every guest enjoys a great experience from the moment they arrive to the moment they leave.
This is your chance to be part of the show, work with a passionate team, and grow your career with one of the biggest names in live entertainment.
What You'll Be Doing
- Delivering an outstanding Front of House experience across bars, cloakroom, and merchandise.
- Leading and inspiring a dynamic team to provide excellent service at every touchpoint.
- Creating a welcoming, safe, and inclusive space for guests and staff.
- Recruiting, onboarding, and training a brilliant FOH team.
- Organizing engaging training sessions to keep everyone informed and inspired.
- Supporting stock control, budgets, and financial performance.
- Acting as a Health & Safety lead, ensuring compliance and guest safety.
- Working closely with the FOH Manager and Regional General Manager to deliver excellent results.
What We're Looking For
- Experience in a similar high-footfall, customer service role within live events, hospitality, or entertainment.
- Strong leadership skills and confidence managing teams, rotas, and performance.
- A valid Personal Alcohol Licence.
- Willingness to work evenings, weekends, and late finishes – that's when the magic happens!
- Knowledge of event management, health & safety, and working with key partners.
- Experience working with VIPs and high-profile guests.
Why You'll Love It
- Be part of a newly reopened, iconic venue with a rich history and exciting future.
- Work for a company named in The Sunday Times Best Places to Work.
- Enjoy exclusive perks, including event tickets and staff discounts.
- Access training and growth programs to build your career.
- Join a passionate team that delivers memorable live experiences every night.
We'll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you'll be set up for success. From the moment new employees join us, they're welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are always engaged and rewarded throughout their journey with us.
Where?
You'll be based at the venue in Watford. You will need to be able to work evenings and weekends at events.
We offer flexible start and end times. We are also open to and welcome flexible working options.
So why apply?
Find out why our employees love working here.
You can find out more about our benefits here.
AEG is an inclusive company where we value everybody's input. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all perspectives. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!