Role: General Manager
Venue: British Airways ARC
Salary: £85,000-90,000 a year plus 20% bonus and benefits
Location: British Airways ARC
Appointment Type: Permanent
Closing Date: 10 December 2025
Working Pattern: 37.5 hours a week, 5 days out of 7, Monday to Sunday
Are you ready to create unforgettable live experiences?
Want to work for a company named in The Sunday Times Best Places to Work?
Join AEG Presents at our newest venue, British Airways ARC and help us deliver world-class entertainment in the heart of Olympia.
As General Manager, you'll lead the operations of this exciting new venue, ensuring every event is exceptional and every guest experience is unforgettable.
What You'll Be Doing
- Financial Leadership
- Full responsibility for P&L, annual budgets, and performance targets
- Drive revenue growth across all streams, including sponsorship and ancillary income
- Operational Excellence
- Deliver best-in-class guest experience, venue management, and production
- Oversee contractors and ensure smooth event delivery
- Partnership & Content Development
- Build strong relationships with promoters, sponsors, and stakeholders
- Support with content development across music, comedy, and sports
- Team Leadership
- Lead and motivate a high-performing team
- Ensure staff training meets AEG's best-in-class standards
- Safety & Compliance
- Maintain a safe environment and meet all licensing, health & safety obligations
- Oversee security and building infrastructure with Facilities teams
- Sustainability
- Work with AEG's sustainability team to reduce energy consumption and carbon footprint
What We're Looking For
- Proven experience managing events in a high-profile venue
- Strong leadership skills with a focus on empowering teams
- Track record of delivering successful events and P&L results
- Excellent industry network and negotiation skills
- Experience liaising with licensing bodies, emergency services, and government agencies
- Solid background in security, health, and safety management
Why Join Us?
- Lead a brand-new venue with an exciting future
- Work for a company named in The Sunday Times Best Places to Work
- Enjoy exclusive perks like event tickets and staff discounts
- Access training and development programs to grow your career
- Join a passionate team delivering unforgettable live experiences every night
Ready to take the next step? Apply now and help us make every event at British Airways ARC extraordinary.
We'll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you'll be set up for success. From the moment new employees join us, they're welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us.
Where?
You'll be based at the venue in Olympia. You will need to be available to work evenings and weekends at events.
We offer flexible start and end times. We are also open to and welcome flexible working conversations.
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