Role: Venue Manager
Company: The O2
Salary: £40,000-45,000 a year plus 10% bonus and benefits
Location: The O2
Appointment Type: Permanent
Closing Date: 23 April 2025
Working Pattern: 37.5 hours per week, Monday - Sunday
Are you looking for your next events role?
Want to work for an employer named in The Sunday Times Best Places to work 2024?
Orchestrate Unforgettable Experiences at London's Premier Entertainment Destination
As a Venue Manager at The O2, you'll be at the heart of creating magical moments for hundreds of thousands of guests at one of the world's most iconic entertainment venues. This dynamic role puts you centre stage in delivering spectacular events while ensuring every guest leaves with memories that last a lifetime. The O2 hosts over 200 events a year.
What you'll be doing:
- Cultivate Meaningful Partnerships - Build and nurture professional relationships with renowned event promoters, ensuring their creative visions come to life seamlessly
- Craft Event Excellence - Lead the planning process for world-class shows, balancing artistic innovation with safety protocols and venue policies
- Inspire Exceptional Service Teams - Guide and evaluate front-of-house staff, security professionals, and safety specialists to deliver outstanding guest experiences
- Share Your Expertise - Empower colleagues through engaging training sessions on emergency procedures and operational excellence
- Take the Lead on Show Days - Step into the spotlight as Duty Front of House Manager, directing the activity that makes each event spectacular
- Envision Possibilities - Plan diverse events across The O2 Arena and its surrounding spaces, bringing creativity to every corner of this landmark venue
What we're looking for:
- Experience orchestrating medium to large-scale events across diverse or comparable venues
- Sharp business acumen and financial management capabilities
- Strong foundation in health and safety protocols
- Passionate drive to achieve ambitious personal and team goals
- Determination to excel in a fast-paced environment
- Flexibility and commitment to thrive under pressure while expertly juggling priorities
- Calm, decisive leadership in vibrant, high-energy settings
Join our dedicated team at one of the world's premier venues and become an essential part of creating extraordinary experiences for guests at our events!
We'll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you'll be set up for success. From the moment new employees join us, they're welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us.
Where?
You'll be based at The O2, Peninsula Square, London SE10 0DX. We offer flexible start times and welcome flexible working conversations.
So why apply?
Find out why our employees love working here.
AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all perspectives. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!
Our commitment to inclusion
We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.