Ticketmaster

Live Nation colludes with ticket touts, says US government as it launches legal action

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Live Nation • 5 min read

Live Nation colludes with ticket touts, says US government as it launches legal action

Earlier this year Donald Trump ordered a crackdown on dodgy ticket touts. Now the FTC is suing Live Nation’s Ticketmaster, claiming the ticketing company colludes with ticket touts that employ dodgy tactics to source tickets that they then sell at a massive mark up on Ticketmaster’s own resale site…

Chris Cooke • 19 Sep 2025

Is Ticketmaster doing enough to stop touts? A new FTC investigation looks at ticketing giant’s BOTS Act compliance

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Ticketmaster • 2 min read

Is Ticketmaster doing enough to stop touts? A new FTC investigation looks at ticketing giant’s BOTS Act compliance

Earlier this year Donald Trump told the FTC to crackdown on bad conduct in the ticket resale market, including by better enforcing the BOTS Act. It’s now emerged that, among other things, it is investigating if Ticketmaster is doing enough to stop touts from sourcing tickets via dodgy tactics…

Chris Cooke • 16 Sep 2025

FTC sues ticket touting business that claims it is endorsed by Ticketmaster

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Secondary Ticketing • 2 min read

FTC sues ticket touting business that claims it is endorsed by Ticketmaster

The FTC has sued a ticket touting company that uses dubious tactics to access tickets, including using 49 Ticketmaster accounts to buy 273 tickets for one Taylor Swift show that had a six-tickets-per-person limit. However, the accused business says its tactics are authorised by Ticketmaster…

Chris Cooke • 19 Aug 2025

“Red-faced and sweaty” Live Nation executives face CMA legal action over Oasis tickets

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Ticketmaster • 6 min read

“Red-faced and sweaty” Live Nation executives face CMA legal action over Oasis tickets

Live Nation’s Phil ‘Brick Top’ Bowdery and Ticketmaster UK top banana Andrew Parsons arrived 15 minutes late last week to give evidence to MPs as part of the Business And Trade Committee’s ‘Rip-off Britain’ inquiry. Given how badly things went from there, they might regret having turned up at all……

Sam Taylor • 02 Jul 2025

Ticketmaster offered touts meetings with Live Nation’s top lawyer

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Live Nation • 5 min read

Ticketmaster offered touts meetings with Live Nation’s top lawyer

Ticket touts who were convicted of fraud were offered meetings with Selina Emeny, Live Nation’s International Group Counsel, says a BBC investigation, with the live giant raking in huge commissions from fraudulent sales. Maybe Live Nation could cough up a similar donation to the LIVE Trust……

Sam Taylor • 12 Jun 2025

Did Ticketmaster’s UK boss Andrew Parsons mislead MPs at a select committee hearing?

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Ticketmaster • 4 min read

Did Ticketmaster’s UK boss Andrew Parsons mislead MPs at a select committee hearing?

Ticketmaster’s UK boss told a committee of MPs the company “does not change” ticket prices during checkout. Ticketmaster’s legal terms and conditions said the exact opposite. Within days of that committee hearing, the company had quietly changed the wording to mirror what MPs had been told…

Sam Taylor • 26 Mar 2025

Ticketmaster to offer Canadian customers a $45 voucher after settling ‘drip pricing’ class action

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Ticketmaster • 2 min read

Ticketmaster to offer Canadian customers a $45 voucher after settling ‘drip pricing’ class action

Canadian concert-goers who bought tickets from Ticketmaster in 2018 may get a $45 voucher as part of the settlement of a class action lawsuit against drip pricing. Although Canadian rules on drip pricing are now clearer, the class action argued the practice breached consumer rights law even in 2018…

Chris Cooke • 31 Jan 2025

Man arrested in Canada in relation to Ticketmaster data hack

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Ticketmaster • 2 min read

Man arrested in Canada in relation to Ticketmaster data hack

A man believed to be behind the mega-hack of Ticketmaster data earlier this year was in court in Canada yesterday having been arrested last week. The US want to extradite him in connection with multiple data breaches which also impacted companies like AT&T and Santander…

Chris Cooke • 06 Nov 2024

Live Nation boss Michael Rapino says he’d “love” regulation of secondary ticketing including 20% price cap

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Live Nation • 5 min read

Live Nation boss Michael Rapino says he’d “love” regulation of secondary ticketing including 20% price cap

Following controversies around the speculative selling of tickets for Oasis shows in North America, Live Nation CEO Michael Rapino spoke about the ticketing business at a Bloomberg conference yesterday. Among other things, he announced he now supports a 20% price cap on ticket resale…

Chris Cooke • 10 Oct 2024

Ticketmaster pauses ticket transfers on Taylor Swift shows following disappearing tickets problem

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Ticketmaster • 2 min read

Ticketmaster pauses ticket transfers on Taylor Swift shows following disappearing tickets problem

There has been a flurry of reports in US media recently of concert-goers seeing digital tickets disappear from their Ticketmaster accounts as hackers use transfer tools to steal those tickets. Ticketmaster has now paused ticket transfers for Taylor Swift shows until three days before the concert…

Chris Cooke • 08 Oct 2024

StubHub and Ticketmaster bicker over Oasis tickets being touted prior to the official pre-sale

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Ticketmaster • 4 min read

StubHub and Ticketmaster bicker over Oasis tickets being touted prior to the official pre-sale

Last week’s controversy over the sale of tickets to the US Oasis reunion shows has sparked a war of words between StubHub and Ticketmaster. Tickets appeared on StubHub before they were on sale on Ticketmaster, which seemed like speculative listings from touts. But StubHub says that’s not the case…

Chris Cooke • 07 Oct 2024

Judge refuses to move Live Nation’s antitrust litigation to a Washington DC court

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Live Nation • 3 min read

Judge refuses to move Live Nation’s antitrust litigation to a Washington DC court

The US government filed its big antitrust lawsuit against Live Nation with the courts in New York. Live Nation wanted the legal battle to be fought in Washington DC and presented arguments as to why the litigation should be moved. A New York judge has now rejected those arguments…

Chris Cooke • 07 Oct 2024