Ticketmaster

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Ticketmaster • 2 min read

Man arrested in Canada in relation to Ticketmaster data hack

A man believed to be behind the mega-hack of Ticketmaster data earlier this year was in court in Canada yesterday having been arrested last week. The US want to extradite him in connection with multiple data breaches which also impacted companies like AT&T and Santander…

Chris Cooke • 06 Nov 2024

Live Nation boss Michael Rapino says he’d “love” regulation of secondary ticketing including 20% price cap

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Live Nation • 5 min read

Live Nation boss Michael Rapino says he’d “love” regulation of secondary ticketing including 20% price cap

Following controversies around the speculative selling of tickets for Oasis shows in North America, Live Nation CEO Michael Rapino spoke about the ticketing business at a Bloomberg conference yesterday. Among other things, he announced he now supports a 20% price cap on ticket resale…

Chris Cooke • 10 Oct 2024

Ticketmaster pauses ticket transfers on Taylor Swift shows following disappearing tickets problem

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Ticketmaster • 2 min read

Ticketmaster pauses ticket transfers on Taylor Swift shows following disappearing tickets problem

There has been a flurry of reports in US media recently of concert-goers seeing digital tickets disappear from their Ticketmaster accounts as hackers use transfer tools to steal those tickets. Ticketmaster has now paused ticket transfers for Taylor Swift shows until three days before the concert…

Chris Cooke • 08 Oct 2024

StubHub and Ticketmaster bicker over Oasis tickets being touted prior to the official pre-sale

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Ticketmaster • 4 min read

StubHub and Ticketmaster bicker over Oasis tickets being touted prior to the official pre-sale

Last week’s controversy over the sale of tickets to the US Oasis reunion shows has sparked a war of words between StubHub and Ticketmaster. Tickets appeared on StubHub before they were on sale on Ticketmaster, which seemed like speculative listings from touts. But StubHub says that’s not the case…

Chris Cooke • 07 Oct 2024

Judge refuses to move Live Nation’s antitrust litigation to a Washington DC court

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Live Nation • 3 min read

Judge refuses to move Live Nation’s antitrust litigation to a Washington DC court

The US government filed its big antitrust lawsuit against Live Nation with the courts in New York. Live Nation wanted the legal battle to be fought in Washington DC and presented arguments as to why the litigation should be moved. A New York judge has now rejected those arguments…

Chris Cooke • 07 Oct 2024

Disappearing tickets not the result of Ticketmaster hack, says Ticketmaster

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Ticketmaster • 2 min read

Disappearing tickets not the result of Ticketmaster hack, says Ticketmaster

Ticketmaster customers have reported tickets disappearing from their accounts as they are transferred to other people without permission. Some speculated this might be linked to the big Ticketmaster hack, but the ticketing company says the hacking of customers’ email accounts is behind the problem…

Chris Cooke • 03 Oct 2024

Oasis dynamic pricing backlash escalates as UK competition regulator launches formal investigation

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Oasis • 4 min read

Oasis dynamic pricing backlash escalates as UK competition regulator launches formal investigation

The fallout from the sale of tickets for the Oasis reunion shows continues. The Competition & Markets Authority has announced a formal investigation into the use of dynamic pricing. Meanwhile the band have issued a statement blaming all the problems on their promoters and management…

Chris Cooke • 05 Sep 2024

Oasis brings dynamic ticketing practices under fire from UK’s competition and advertising regulators, plus EU

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Live Business • 3 min read

Oasis brings dynamic ticketing practices under fire from UK’s competition and advertising regulators, plus EU

Following all the criticism of the use of dynamic pricing for the sale of tickets to the Oasis reunion shows last weekend, both the UK’s Competition & Markets Authority and the European Commission have announced they are reviewing this practice to check if it is compliant with consumer rights laws…

Chris Cooke • 04 Sep 2024

Chaotic scramble for Oasis tickets puts dynamic pricing in the spotlight of upcoming government inquiry

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Oasis • 4 min read

Chaotic scramble for Oasis tickets puts dynamic pricing in the spotlight of upcoming government inquiry

The UK government has expanded its consultation on the ticketing market - which was originally focused on secondary ticketing - to also consider dynamic pricing. It follows criticism of the dynamic pricing of tickets for the Oasis reunion which left many fans paying much more than they expected…

Chris Cooke • 02 Sep 2024

Ticketmaster denies data breach could result in replicated tickets for Taylor Swift shows

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Ticketmaster • 2 min read

Ticketmaster denies data breach could result in replicated tickets for Taylor Swift shows

Hackers behind the Ticketmaster data breach last week said they had barcode data connected to tickets sold by the company. That led to speculation tickets could be replicated and that the ticketing company was being held to ransom by the hackers. But Ticketmaster has denied tickets can be replicated…

Chris Cooke • 08 Jul 2024

Ticketmaster data breach: new details emerge from official filings

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Ticketmaster • 2 min read

Ticketmaster data breach: new details emerge from official filings

Live Nation’s Ticketmaster has revealed more information about the data breach which, hackers claim, affected more than half a billion customers. In a letter filed with the Attorney General in Maine, the company also states that it is offering affected customers free identity monitoring services…

Sam Taylor • 01 Jul 2024

Former Ticketmaster exec pleads guilty over Songkick server hacking

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Ticketmaster • 2 min read

Former Ticketmaster exec pleads guilty over Songkick server hacking

When Songkick sued Live Nation in the mid-2010s, it emerged that Ticketmaster execs had illegally accessed its rivals servers using logins of a former Songkick employee. The lawsuit was settled but a criminal investigation into the hacking continued. The former Songkick exec has now pleaded guilty…

Chris Cooke • 28 Jun 2024