D2C Marketing Assistant // Full Time Hobby Music (London) [EXPIRED]

Full Time Hobby Music is an umbrella group covering the record labels Full Time Hobby and Hassle Records, along with publishing and management.

FTHM is looking for a new member of staff to cover it’s online mail order business for D2C sales to fans via Bandcamp and Shopify using the ShipStation system due to promotion of the member of staff currently covering this role.  

The FTH office is based in Dalston (Bootstrap Building) and the role would be based there, covering all parts of the D2C business from taking and fulfilling LP, CD and T Shirt orders, dealing with Roya Mail, email databasing, photography and updating Shopify and Bandcamp systems.

Some industry experience preferred but not essential, full training will be given.

About the labels

Full Time Hobby and Hassle Records have been running as fully independent labels since 2004. The labels have their own very clear identities and followings, Full Time Hobby covering a range of leftfield singer songwriters, folk, alt country, indie-pop, alt rock, garage rock and psych. Hassle is the heavier of the two covering heavy rock, emo, metal, stoner and punk rock. We are avid music fans and walk the fine line between art and commerce. We actively support and promote environmental causes and encourage raising money through our work for a variety of charities, as well as volunteering where possible.    

About the role

• Facilitate the sending out of customer orders worldwide
• Collate orders via ShipStation from the online platforms Bandcamp and Shopify
• Process, pack and send out orders via Royal Mail office collection
• Promptly deal with any customer enquiries or returns
• Work alongside the Hassle and Full Time Hobby label managers to co-ordinate stock deliveries, buying stationary, photographing finished stock and stock storage and management
• Some general label marketing assistant work

Skills needed

• Obsessed with music
• Strong attention to detail
• Good organisation, communication and time management skills
• Positive approach to problem solving and willingness to work as part of a team
• Music industry experience not essential but would be beneficial
• An interest in and awareness of the FTHM label’s rosters

Benefits

• Holidays + Climate Perks
• Additional end of year closure holiday
• Pension contributions
• Parental Leave
• Time off to volunteer
• Cycle to Work Scheme

Role: Direct To Consumer Marketing Assistant
Location: London
Contract terms: Full-Time, Permanent
Salary: Competitive