Logistics & Production Assistant // terrible* (London) [EXPIRED]

we’re artists, apparel designers, data scientists and entrepreneurs making, managing and moving physical products online and at-show for the greatest creators on the planet

terrible* manages the entire merchandise supply chain from sourcing to delivery, to fan purchases online or at show. Artists at all stages can access our highly vetted global supply chain.

We’re artist revenue and artist profit focused with a long track record of proven results. We aim to build and grow financial relationships between fans and artists that last a lifetime.

We’re full service, with no artist commissions, no contracts, no design or service fees. We don’t do advances or revenue splits and we’re really into low minimum orders and accurate restocks. We’re also flexible and work on a case-by-case basis because no two artists needs are the same.

We're looking for a Logistics & Production Assistant

general duties*

• Liaising with clients, suppliers and the production and online team to plan and manage the delivery of merchandise and tools to warehouses and on tour to venues across the globe
• Managing relationships with couriers and carriers and suppliers 
• Keeping clients and the team informed of tracking with AfterShip and monitoring for any exceptions and resolving ASAP
• Managing the short-stay tour merch warehouse and all inventory including POS, iPads and printers and their movements 
• Helping plan tours and restocks with tour managers and artist teams
• Ensuring the smooth passage of goods through customs and flagging any potential problems with shipments in advance
• Ensuring all costs are accounted for correctly and helping meet tour budgets
• Managing all inbound and outbound deliveries
• Setting up POS and working with portal* to ensure tours run smoothly with the production team
• Assisting all tour-related production 
• Keeping up to date on current ship times and holidays globally
• Working with projections and pricing for tour
• Stocking and restocking tours and online stores with the production team

essential skills/traits*

• Excellent communication skills, written and verbal with the ability to build and maintain relationships with others easily 
• Excellent eye for detail
• Understanding of the music industry and its stakeholders
• Highly organised, natural problem solver
• Confident, calm and clearheaded
• Able to work to strict deadlines and manage your own workload effectively
• Able to work successfully within a team of people
• Self-starter, with a proactive approach to taking on tasks and projects who is process driven
• A love of physical products, apparel and music

software used* 

• Monday.com
• Slack
• Gmail
• Printavo
• terrible* portal
• DHL, UPS and Aftership, Gophr, Sortly and e-courier