Despite its recent announcement of a partnership with Ticketmaster regarding much of its growing venue empire, the London based MAMA Group has announced that See Tickets have been retained as the preferred ticketing company for their Garage, Borderline and Jazz Café venues. As part of the renewal deal customer transaction fees charged by See Tickets will be reduced to 12%.
MAMA Group's Steve Forster said: "[I'm] pleased we have renegotiated the deal as See Tickets offers exceptional customer service. We are also keen to work with See to develop the use of new ticketing technology across the venues. We have been very aware that the previous Mean Fiddler/See deal [for these venues] was based on high booking fees which not only deterred customers but also potential hirers. Therefore this new arrangement with booking fees at 12% is a definite step in the right direction".
MAMA have also announced that they will have a full time box office facility available at their central London Borderline venue which will sell tickets to shows across the company's London venue network, with no commission charged on cash purchases. The box office will be open six days a week from 11am to 6pm.