Ticketmaster

Chaotic scramble for Oasis tickets puts dynamic pricing in the spotlight of upcoming government inquiry

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Oasis • 4 min read

Chaotic scramble for Oasis tickets puts dynamic pricing in the spotlight of upcoming government inquiry

The UK government has expanded its consultation on the ticketing market - which was originally focused on secondary ticketing - to also consider dynamic pricing. It follows criticism of the dynamic pricing of tickets for the Oasis reunion which left many fans paying much more than they expected…

Chris Cooke • 02 Sep 2024

Ticketmaster denies data breach could result in replicated tickets for Taylor Swift shows

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Ticketmaster • 2 min read

Ticketmaster denies data breach could result in replicated tickets for Taylor Swift shows

Hackers behind the Ticketmaster data breach last week said they had barcode data connected to tickets sold by the company. That led to speculation tickets could be replicated and that the ticketing company was being held to ransom by the hackers. But Ticketmaster has denied tickets can be replicated…

Chris Cooke • 08 Jul 2024

Ticketmaster data breach: new details emerge from official filings

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Ticketmaster • 2 min read

Ticketmaster data breach: new details emerge from official filings

Live Nation’s Ticketmaster has revealed more information about the data breach which, hackers claim, affected more than half a billion customers. In a letter filed with the Attorney General in Maine, the company also states that it is offering affected customers free identity monitoring services…

Sam Taylor • 01 Jul 2024

Former Ticketmaster exec pleads guilty over Songkick server hacking

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Ticketmaster • 2 min read

Former Ticketmaster exec pleads guilty over Songkick server hacking

When Songkick sued Live Nation in the mid-2010s, it emerged that Ticketmaster execs had illegally accessed its rivals servers using logins of a former Songkick employee. The lawsuit was settled but a criminal investigation into the hacking continued. The former Songkick exec has now pleaded guilty…

Chris Cooke • 28 Jun 2024

Live Nation confirms Ticketmaster data breach as customers file class action

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Ticketmaster • 3 min read

Live Nation confirms Ticketmaster data breach as customers file class action

Live Nation confirmed on Friday that it is investigating “unauthorised activity” on a third-party service that hosts Ticketmaster data. Hackers claim they have stolen personal data relating to 560 million ticket-buyers, two of whom have already filed a lawsuit against the ticketing company…

Chris Cooke • 03 Jun 2024

Setlist Podcast: It’s been a bad week to be Live Nation

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Setlist • 5 min read

Setlist Podcast: It’s been a bad week to be Live Nation

The US government bid to break up Live Nation, the "sinister" lobbying plans of ticket touts, and more…

Andy Malt & Chris Cooke • 31 May 2024

Hackers claim to have accessed personal data about 560 million Ticketmaster customers

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Live Nation • 1 min read

Hackers claim to have accessed personal data about 560 million Ticketmaster customers

A group of hackers claim to have stolen 1.3TB of data after hacking the Ticketmaster platform, including the personal data of more than half a billion ticket-buyers. The Australian government has confirmed it is already investigating the hack, working with Ticketmaster to “understand the incident”…

Chris Cooke • 29 May 2024

Setlist Podcast: Apple blames Spotify for €1.8 billion fine

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Setlist • 4 min read

Setlist Podcast: Apple blames Spotify for €1.8 billion fine

Apple's €1.8 billion over its App Store rules, Live Nation's insistence that it's not to blame for rising ticket prices, and more…

Andy Malt & Chris Cooke • 08 Mar 2024

Ticketmaster incentivised TQ Tickets' touting operation, says former employee in fraud trial

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Ticketmaster • 3 min read

Ticketmaster incentivised TQ Tickets' touting operation, says former employee in fraud trial

The fraud trial of former employees at ticket touting company TQ Tickets continues, with one defendant insisting that Ticketmaster knew about the firm’s operations, because they were using resale platforms then owned by the Live Nation ticketing company…

Chris Cooke • 23 Feb 2024

Ticketmaster's arbitration dispute now with the Ninth Circuit appeals court

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Ticketmaster • 2 min read

Ticketmaster's arbitration dispute now with the Ninth Circuit appeals court

Ticketmaster has told the Ninth Circuit Appeals Court that a lawsuit filed by ticket-buyers accusing it of anti-competitive conduct should be forced to arbitration - a lower court refused to do so because the Live Nation ticketing company changed its chosen arbitrator…

Chris Cooke • 13 Feb 2024

Taylor Swift fan dismisses lawsuit filed of Eras Tour ticketing meltdown

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Ticketmaster • 2 min read

Taylor Swift fan dismisses lawsuit filed of Eras Tour ticketing meltdown

One of the Taylor Swift fans who sued Live Nation and Ticketmaster after the debacle around ticket sales for The Eras Tour has dismissed her case - it’s not clear if an out-of-court settlement was reached with the live giant…

Chris Cooke • 15 Dec 2023

TikTok rolls out Ticketmaster partnership into 20 more markets

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TikTok • 1 min read

TikTok rolls out Ticketmaster partnership into 20 more markets

Following a pilot in the US, TikTok has now rolled out a Ticketmaster partnership into 20 more markets, making it easier for artists to promote shows via the social media platform…

Chris Cooke • 05 Dec 2023